Each lesson will last for 90-minutes and can begin at home, work or school. Lessons can end at a different venue to the start.
The price per 90-minute lesson is only £69 for the automatic car.
90-minute lessons are far more productive than 1-hour and 2-hour lessons due to less wasting time and fatigue.
REVIEWS
THE BEST INSTRUCTOR
I can't thank Duncan enough for helping me pass my driving test. I never thought I would be able to do it. Duncan was patient and didn't mind if I asked questions no matter how silly I thought they may be. I would highly recommend to anyone.
SUPPORTIVE AND KIND INSTRUCTOR
Great instructor, Duncan really helped with my confidence behind the wheel after a bad experience with another instructor and went above and beyond when it came to my test. Very supportive and kind can definitely recommend.
AMAZING
Amazing bloke. helped me pass even though I didn't have many lessons with him. He also brought my confidence out in me; I definitely recommend him 100%.
FULLY RECOMMEND
Duncan was great! Helped me pass first time and was a very professional instructor and all-round great guy.
Thank you, Duncan!
HIGHLY RECOMMENDED
Duncan is a very friendly and patient driving instructor, who puts his students at ease with his great sense of humour. He encourages and understands what the learner driver needs to do during each lesson, in order to build confidence, pass their test and become a safe, responsible driver. Duncan taught both of our children to drive, and we would have no hesitation in recommending him.
THE VERY BEST OF INSTRUCTORS
Passing my driving test changed my life! It was largely down to Duncan, the perseverance and commitment he put into me went a long way. Duncan is calm, understanding and easy to get along with; you'll be in good hands. Every week I would look forward to my driving lessons and getting closer to my goal. Thank you for going above and beyond ;)
PASSING MY TEST WITH DUNCAN
I passed my test earlier this year and no small part was played by Duncan, I can’t recommend Duncan highly enough, he has a calm manner and instils confidence and belief and was a great help.
TERMS AND CONDITIONS OF SERVICE
The following terms and conditions represent the basis upon which I offer driving lessons and courses to you (the student). However, my continued success with Learn
with Duncan is dependent upon me maintaining the highest standards of service and behaviour.
1. General conduct
I will be courteous, polite, tidy and punctual. I will behave in a professional and ethical manner at all times. My training car will be well maintained, clean and tidy (weather permitting). My car is fitted with dual controls and is fully insured for driving tuition purposes. It is illegal to smoke in the vehicle and I will not I use your lesson time for any other form of business, personal or otherwise without your expressed permission.
2. Qualifications
I am legally authorised to give driving tuition in the UK by the Driver and Vehicle Standards Agency (DVSA).
3. Driving Licence and eyesight
As required by law, you must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of your first driving lesson. You must also check you can read a number plate at a distance of 20 metres (about 5 car lengths) with prescribed visual aids (i.e. contact lenses or glasses) if normally worn. Please note if you need contact lenses or glasses to achieve this, you must make sure you wear them on each and every driving lesson. Failure to do so will terminate the lesson for safety and the full training fee for the period in question will be lost or charged.
4. Safety, comfort and well being
Safety is a shared responsibility as identified below:
a) In the interests of comfort and safety you are advised to wear suitable footwear and clothing.
b) It is important you act responsibly at all times and give your undivided attention to the driving task at hand. Should anything be distracting you during your lesson it is important you make me aware of this fact even if it is something I am doing. Similarly if you are feeling uncomfortable or uneasy about any driving task please let me know. I will be grateful for your feedback and I will think no less of you for doing this.
c) In an emergency situation it is important you follow my instructions and allow me to take control of the steering wheel, if necessary, to avoid an incident. I may also need to make use of the dual controls (i.e. brake and or clutch pedals) and thus override your use of them. As soon as it is safe to do so I will advise you of why my actions were necessary and help you to calm down if required. Any subsequent discussion will focus on what can be learnt rather than who was to blame.
d) I will do my best to deliver any instructions or take any actions (even in an emergency) in a calm and measured manner so as not to alarm you or make you feel uncomfortable or disheartened in any way. I will definitely not shout at you or make any sarcastic or derogatory remarks.
e) You can be assured I will not use improper language or suggestive behaviour and/or physical contact.
f) You must take note of any medication you are taking which may affect your ability to drive safely and advise me accordingly before taking any lesson booked.
Similarly, you should inform me of anything you feel might impact on your ability to undertake the proposed lesson safely.
g) In the event it becomes apparent you are unable to concentrate due to illness, tiredness, or your emotional state of mind I reserve the right to terminate the lesson early or require your agreement to choose an alternative learning activity which can still be undertaken safely.
5. Driving under the influence
To ensure the safety of you and other road users I reserve the right to cancel any lesson if you are or if I suspect you are under the influence of drugs, legal highs and/or alcohol (prescribed or otherwise). If this occurs the full training fee for the period in question will be lost or charged.
6. Lesson cancellation and postponement.
a) If you cancel your lesson with less than 48 hours' notice, you will be liable for the price of what your lesson would have been charged at.
b) I, however, reserve the right to postpone lessons through no fault of my own, for circumstances such as family emergencies, mechanical breakdown of the tuition car or bad weather which may affect your ability to learn safely, heavy traffic, or the previous student’s lesson or driving test has overrun for unavoidable reasons and it means I cannot arrive at your lesson within good time, I will rearrange your lesson for the next available, mutually convenient, date and time. If I am late to your lesson for reasons such as the above, you will still receive the full lesson time. Unfortunately, I cannot be held responsible for any costs incurred as a result of me having to postpone any lessons, for whatever reason.
c) If I feel your behaviour or attitude whilst driving is threatening, dangerous, or compromises safety, I reserve the right to cancel the lesson progress and any future lessons. I cannot risk a driver who threatens their own, mine, other road users or pedestrians' safety.
7. Punctuality
In your own interests you are advised to be punctual for your lesson appointments. I would normally wait for you for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for full payment. A reciprocal waiting time may become necessary if I am delayed due to unforeseen circumstances. I will make up any lesson time lost as a result of this at the end of the normal lesson time or as soon as possible.
8. Payments
a) Your lesson rate is as agreed with me.
I accept payments in the form of cash or bank transfer.
b) Lesson payments must be made 48 hours prior to the lesson commencing. The first lesson requires payment upon booking it into my diary. Bookings will be confirmed on Total Drive. Payment will secure your booking and cancellation terms will apply. At the end of each lesson, you will then be required to pay for the next lesson/diary booking. This payment will roll over and be used against any short notice cancellations or to pay for the use of my tuition car for your driving test.
9. Accidents & The Law
I make every effort to avoid damage and accidents and I do anticipate that accidents may happen as you are learning to drive. However, if I believe you were driving in a dangerous manner or ignoring my instructions and actual damage is caused to the tuition car, you may be expected to contribute towards the cost of repairs (ie. tyres).
I will make every effort to avoid you breaking the law or committing any traffic offence – you are under my close supervision during every lesson and I may use controls such as speed limiters and verbal or physical control such as giving verbal instruction, taking the steering wheel or using the dual control pedal where necessary to avoid dangerous situations or accidents. However, I cannot accept any responsibility for you breaking the law – this includes speeding, traffic offences, regulations, or laws that you could break whilst driving. Any fines or penalties are legally the sole responsibility of the driver. It is an offence on my part, if I fail to give the driver’s details to the DVLA or Police when asked to provide that information as to who was driving at the time of an offence. This also applies during your driving test where you are officially driving unsupervised - DVSA Examiners will NOT operate in a supervising capacity.
10. The Driving Test
a) Bookings
Driving tests are to be booked by the student and Trowbridge is the only test centre that Learn
with Duncan will use, you are free to use your own vehicle at different test centres. Driving test bookings always take priority over other lessons, therefore, your lesson may be postponed allowing for someone else's driving test and vice-versa. Changes to lesson bookings as a result of a test will be notified immediately.
b) Use of the vehicle
In the interests of customer and public safety I reserve the right to withhold the use of the training car for the test if, in my opinion, your driving is actually or potentially dangerous or behaviours which if repeated on the test would result in a test failure and/or an accident, rendering my tuition vehicle unusable. I further reserve the right to refuse to take you to your driving test if you haven't moved your driving test date when I advised you to, if you haven't had regular lessons, or I believe you are unsafe to be driving my tuition car on test. As a guide, if you have not been able to successfully pass a number of mock tests then you will not be able to use my vehicle.
11. Complaints
In the event of a complaint, I would be extremely grateful if you would give me the opportunity to resolve the matter in the first instance. However, please do not let a problem linger.
12. Your statutory rights
Nothing in these terms and conditions will reduce your statutory rights relating to faulty goods or services provided. I have a statutory obligation to provide you with goods and services fit for the purpose for which they were bought and as described. If you have any doubts about your statutory rights, please contact your local Trading Standards Department or Citizen’s Advice Bureau.
GDPR
If you want to make a complaint about the way I have processed/used your personal information, you can contact the Information Commissioner’s Office ICO, as the statutory body in the UK which oversees data protection law, by visiting:www.ico.org.uk/concerns
By using my app you are confirming that you have read and accept all the above terms.
